Terms of service

These are the terms for using a Deixis account and the services behind it: the cloud features, Deixis Pages, the Deixis mic that websites add, and this website. Where something is already settled in the software licence or the privacy policy, this page points there rather than saying it twice.

Nothing Deixis does on your own device needs an account. Dictation, screen capture, screen recording, meeting recording and transcription are yours to keep using, with updates, whether or not you ever sign in or pay. Nothing on this page changes that.

If you only read pages someone shared with you

Signing in to read a page shared with you on Deixis Pages uses your Deixis account for this address, or made a free one. Nothing is charged and no trial starts. The page’s owner, and any AI agent they connected to Deixis Pages, see your address and your comments; other readers of the same link see your comments under the part of your address before the @. To have the account deleted, write to support@deixis-voice.com from that address (how deletion works). The rest is under Deixis Pages.

“We”, “us” and “our” mean Dappit (Pty) Ltd, the company that makes Deixis. “You” means the person using it. You accept these terms when you sign in on a screen that links to them. Deixis is sold through Polar, our merchant of record, so the receipt for a payment comes from them (see Paying).

What these terms cover

Your Deixis account, however it was made, and the trial or subscription it carries.
The cloud features that the Deixis apps on your computer and your phone can use, served by our service at api.deixis-voice.com: cleanup, translation, meeting notes and titles, recording summaries, the unsure-word check, share links, and a phone’s meetings processed in the cloud or passed to your own computer.
Deixis Pages, at pages.deixis-voice.com, for the people who share pages there and the people who read them.
The Deixis mic that a website can put beside its own text fields, when you press it.
This website, deixis-voice.com.

Three other documents sit beside these terms.

The software licence, published word for word at deixis-voice.com/licence, governs the Deixis software itself: what you may do with it, what a subscription buys, warranty and liability, and the law that applies. These terms do not replace it. If the two ever seem to say different things about the software, the licence applies, except on what leaves your device.
The privacy policy, at deixis-voice.com/privacy, says what leaves your device, what we hold and who else receives it. It forms part of these terms, as it does of the licence, and on what leaves your device it governs: where the licence or these terms say something different about that, the privacy policy is what applies.
The affiliate terms (for affiliates) and the partner terms (for partners, the companies whose products use the Deixis mic or link people to Deixis) apply on top of these terms to the people they are written for.

Your account

A Deixis account belongs to an email address. There is no password: each time you sign in, we email a six-digit code to the address, and entering it proves the address is yours.

How an account is made

An account is made the first time you prove your address in one of these four ways:

Signing in from the Deixis app, on your computer or your phone.
Accepting a team invitation, from the page the invitation email links to.
Redeeming a code for Deixis, such as a lifetime code from AppSumo.
Signing in to read a page on Deixis Pages that was shared with you. This makes an account only when the page you are opening was shared with your address, and we email you once to say it was made.

The trial

An account can have one free trial of the managed cloud features. It runs for seven days and needs no card. It does not renew, and it does not become a paid subscription unless you choose one.

The seven days start with your own first use of Deixis: signing in from the app, accepting a team invitation or redeeming a code, whichever comes first. An account made on Deixis Pages has no trial until then, and reading and commenting on pages never starts it.

The trial has a daily fair-use limit, set well past a heavy day’s real use. An account that reaches it has its cloud features paused until midnight UTC, and everything on the device keeps working in the meantime.

A new account cannot be started from the app with an address that has a + part, such as name+tag@example.com. Sign in with the plain address instead.

Keeping it yours

An account is for one person. Do not share it, or a subscription, with anybody else. A team that wants to pay for several people buys a seat for each.
Keep your email address secure. Whoever can read the mail sent to it can sign in as you. If you think somebody else has, or you lose the address, write to support@deixis-voice.com.

Teams

A team shows everybody in it the addresses of its members. Its owner and admins can invite and remove members, revoke any link shared into the team, and turn the team’s cloud features off, which stops every member’s copy of Deixis sending text to the cloud model. You can leave a team whenever you like, unless you own it: an owner hands it over or deletes it first.

Paying

Everything Deixis does on your own device is free. So are cloud cleanup, translation and meeting notes if you use your own AI provider’s key: the requests go on your key and your provider’s bill, with no account with us. What costs money is Pro: the cloud features run by us, with nothing to set up.

Pro is $49 a year or $10 a month, in US dollars, before local sales tax or VAT, which is added at checkout where it applies.
A team can pay for its members by buying seats, at the Pro price per seat ($49 a year or $10 a month). The team’s total is shown before anything is charged.
You pay on Polar’s payment page. Polar is our merchant of record, and your receipt comes from them. Deixis never sees your card.
Pro’s cloud features start once Polar tells us the payment went through.
Your record of a payment is the receipt Polar sends you. We keep the amount, date and status of each payment too, and send you a copy of what we hold if you ask.
A subscription renews automatically for successive terms until you cancel it. Polar emails you a reminder seven days before a yearly subscription renews; a monthly one renews without a reminder.
You can cancel at any time, with Manage subscription on the app’s account page. Cancelling takes effect at the end of the current term, so you keep what you paid for until then.
If you are unhappy with a charge, tell us within 14 days of it and we will refund it in full. Write to support@deixis-voice.com.
When a subscription or a trial ends, the managed cloud features stop and everything on your device keeps working, offline too. A link you shared opens only while your account is covered, by a subscription of your own, a team seat or a trial, and for the payment provider’s retry window after a payment fails.

A company that adds the Deixis mic to its own website with a key pays for the mic’s cloud minutes, after its free ones, in prepaid packs, as the partner programme sets out.

Lifetime codes from AppSumo

If you bought a lifetime code for Deixis on AppSumo, AppSumo took the payment and handles any refund, and a refunded code stops working once AppSumo tells us. A code’s cloud features keep a daily fair-use limit, like the trial’s. Deleting your account ends the code for good: it cannot be redeemed again.

Deixis Pages

Deixis Pages, at pages.deixis-voice.com, lets somebody share a page, often one their own AI agent wrote, with named people or with their team. The people it is shared with sign in with an emailed code to read it and comment on it, and their comments go back to the person who shared it.

If you share pages

What you publish is yours, and so is the responsibility for it. Publish only what you have the right to share, with people who may lawfully see it. That includes other people’s personal information, a client’s confidential material and anything under somebody else’s copyright.
Sharing is your act. An agent can publish a page only for you or for your team. Only you, signed in as yourself, can share it with named people. A page is never listed or offered to search engines, and nobody can open it without signing in as somebody one of your links lets in.
A version that looks like it contains a secret is held. If what you publish contains something shaped like a credential, such as an API key, a password or a private key, readers do not see that version until you, signed in as yourself, release it. An agent cannot release it. The check looks for the common shapes of a secret and cannot find every one, so what you publish stays your responsibility.
You can turn a link off at any time. Revoking a link stops it working for everybody who holds it, and a link can also be set to expire. The owner or an admin of a team can revoke a link shared with that team. What a reader has already seen or copied cannot be called back.
You can delete a page at any time. In the page’s owner view, Delete page removes every version of it, its comments and their reactions, and turns every link off, for everybody and at once. Files you sent through Deixis Pages can be deleted the same way. It cannot be undone.

If a page is shared with you

Your account. Signing in to a page shared with you makes a free Deixis account for your address, if it has none. Nothing starts and nothing is charged. You can have the account deleted at any time: see Delete your account. Deleting it is not a block: if a page is shared with your address again later and you sign in to read it, a new free account is made, as the first time.
Your comments are yours, and you are responsible for them. The page’s owner sees your address and your comments, and so does an AI agent the owner has connected to Deixis Pages. Other readers of the same link see your comments under a name made from your address, the part before the @. Nobody reading through a different link sees them.
A page is its owner’s work, not ours. Deixis never asks for a sign-in code inside a page you are reading.

When we take a page down

We may take down a page or files sent through Deixis Pages, or turn off a single link to one, when it breaks these terms or the law, including by blocking the account that published it (see Blocking an account). Taking a page or files down deletes their content for good. We keep the comments on a page we took down, as the record of what was reported, until the account that published it is deleted. While an account is blocked, its pages are down for their readers, and they come back if the block is lifted. A reader of a page or a link that is down is told it is not available; its owner is told that we took it down. To tell us about a page that should not be there, write to support@deixis-voice.com.

The Deixis mic on other websites

A website can put the Deixis mic beside its own text fields. When Deixis on your computer takes the dictation, the recording stays on your computer. When it does not, the mic can send that one recording through our service to be turned into text, and a small red cloud mark beside the mic marks every such take. The website receives the text. The website is not ours, and its own terms cover what it does with what you write there.

Fair conduct

Do not use Deixis, or any service these terms cover, to:

break the law, or help anybody else break it;
harass, threaten, defraud or deceive anybody, or pretend to be somebody you are not, us included;
share what you have no right to share: another person’s private information, work under somebody else’s copyright, or secrets that are not yours;
spread malware, or pages made to trick a reader into handing over a code, a password or payment details;
record a meeting or a call without the consent the law where you are requires;
attack, overload or probe our service, or get round a limit it sets, such as the trial’s fair-use limit;
hide the cloud mark beside the Deixis mic on your own website. Keeping it visible is a condition of a partner’s key.

What you may and may not do with the software itself, such as copying or reverse engineering it, is in the licence.

Blocking an account

If an account is used to abuse Deixis or the people who use it, we may block it. A block:

refuses the cloud features, and refuses signing in, in the app and on Deixis Pages, whether to share pages or to read them;
takes the account’s pages down for their readers while it lasts, and stops its share links opening;
leaves everything on your device working: dictation, recording and everything else Deixis does on its own;
deletes nothing. A block can be lifted, and the account is then exactly as it was.

A block never stands in the way of leaving. You can still delete your account, in the Android app if it is still signed in there, or by writing to us. If you think a block is a mistake, write to support@deixis-voice.com.

Your content and your privacy

Everything you dictate, record, capture or transcribe with Deixis is yours, and so are the pages you publish and the comments you write on Deixis Pages. We claim no ownership of any of it. When you use a feature that sends something of yours to us, you let us process, store and show it only as far as that feature needs, and only to the people you chose.

What leaves your device, what we hold, who else receives it and for how long are set out in the privacy policy, which forms part of these terms. We will not weaken it without notice to you.

Ending

When you leave

You can stop using Deixis whenever you like, and delete your account at any time.

In the Android app: open Account from the profile button at the top and tap Delete my account. It happens at once.
By email: on Windows and macOS, which have no delete button, or if the app is gone, or your account came from Deixis Pages, write to support@deixis-voice.com from the address your account uses. We act within 30 days.

Either way, deleting your account also deletes everything it published on Deixis Pages, the files it sent there and the agent sign-ins it made, and removes what Deixis Pages holds about you as a reader.

If you pay for a subscription, cancel it first. The app will not delete an account while its subscription is still running, and a cancelled one runs to the end of the period you paid for; if deletion is still refused, write to us and we will do it. Deleting does not refund a payment by itself, but the 14-day rule under Paying still applies.

What is deleted, and the payment records tax law makes us keep, are set out on Delete your account.

When we end it

If you materially break these terms and do not put it right within a reasonable time after we ask you to, we may close your account. We may also close it on reasonable notice for any other reason, and then we refund the unused part of any subscription you paid for. Closing an account ends the account and its cloud features, not your licence to the software: Deixis keeps working on your device, and the licence ends only as the licence itself says. Blocking an account for abuse, described above, is separate: it takes effect at once and can be lifted.

Warranty, liability and the law that applies

The licence’s section No warranty, and limits on liability applies to the services these terms cover as it does to the software. Read it in the licence. As it says, nothing in it excludes or limits liability that cannot lawfully be excluded or limited, including under the Consumer Protection Act 68 of 2008.

These terms do not limit any rights you have under the Consumer Protection Act 68 of 2008 or other consumer protection law that applies to you. Where such law gives you a right that these terms would restrict, that law prevails.

These terms are governed by the laws of the Republic of South Africa, and the courts of South Africa have jurisdiction. If you are a consumer elsewhere, the mandatory protections of your own country’s law still apply to you.

Changes to these terms

When we change these terms, we change this page and move the date at the top. If a change takes away something you have, or asks more of you, we email you where we can and show it in the app before the change takes effect. If you do not accept a change, you can stop using the service and delete your account, and a subscription you cancel runs to the end of the term you paid for.

Contact

Dappit (Pty) Ltd · support@deixis-voice.com